The terms governing your use of the Mediflowly website and platform.
Effective date: January 1, 2026
These Terms of Service (“Terms”) govern your access to and use of the mediflowly.com website and the Mediflowly patient flow management platform (collectively, the “Service”) operated by Mediflowly, Inc. (“Mediflowly,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and references to “you” include both you individually and the organization.
By accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
Subject to these Terms, Mediflowly grants you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business operations in accordance with any applicable subscription agreement or service order.
You agree not to:
Certain features of the Service require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account.
The Service and all content, features, and functionality — including software, text, graphics, logos, and interface design — are owned by Mediflowly or its licensors and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use Mediflowly’s trademarks, logos, or trade names without prior written consent.
You retain all rights in data you provide to Mediflowly through the Service (“Customer Data”). By using the Service, you grant Mediflowly a limited license to process Customer Data solely as necessary to provide and improve the Service in accordance with our agreements with you and our Privacy Policy. Mediflowly will not use Customer Data for any purpose beyond what is required to deliver the contracted Service.
Where the Service processes data subject to the Health Insurance Portability and Accountability Act (HIPAA), the parties will enter into a Business Associate Agreement (BAA) as required. Use of the Service with protected health information (PHI) without an executed BAA is not permitted. Contact us at [email protected] to establish a BAA prior to connecting any PHI.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. MEDIFLOWLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MEDIFLOWLY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
The Service provides decision-support information. Clinical and operational decisions remain the responsibility of qualified healthcare personnel. Mediflowly does not provide medical advice, diagnosis, or treatment recommendations.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEDIFLOWLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF MEDIFLOWLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL MEDIFLOWLY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO MEDIFLOWLY IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Mediflowly and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
Mediflowly may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will survive.
These Terms are governed by the laws of the State of Minnesota, without regard to its conflict of law principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Hennepin County, Minnesota.
We may update these Terms from time to time. If we make material changes, we will update the effective date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms should be directed to:
Mediflowly, Inc.
225 South 6th Street, Suite 2400
Minneapolis, MN 55402
[email protected]