How Mediflowly collects, uses, and protects information.
Effective date: January 1, 2026
Mediflowly, Inc. (“Mediflowly,” “we,” “us,” or “our”) operates the mediflowly.com website and the Mediflowly patient flow management platform (collectively, the “Service”). This Privacy Policy describes how we collect, use, disclose, and protect information about users of the Service.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not access or use the Service.
We collect information you provide directly to us, including when you:
This information may include your name, job title, organization name, email address, phone number, and the content of any messages you send us.
When you access the Service, we automatically collect certain technical information, including:
We collect this information using cookies and similar tracking technologies. See our Cookie Policy for more detail.
When health system customers connect the Mediflowly platform to their electronic health record systems, we process operational workflow data under the terms of a Business Associate Agreement (BAA) and applicable data processing agreements. Such data is used solely to provide the contracted Service and is not used for any secondary purpose.
We use the information we collect to:
We do not sell personal information. We may share information in the following circumstances:
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When information is no longer needed, we delete or anonymize it in accordance with our data retention standards.
We implement administrative, technical, and physical security measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. No security system is impenetrable, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed through a breach of our safeguards.
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us at [email protected]. Please note that even if you opt out, we may still send you transactional messages related to your account or the Service.
Depending on your location, you may have additional rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise any such rights, contact us at the address below.
We use cookies and similar technologies on our website. Please review our Cookie Policy for details on the types of cookies we use and how to manage your preferences.
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending a notification. Your continued use of the Service after changes take effect constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Mediflowly, Inc.
225 South 6th Street, Suite 2400
Minneapolis, MN 55402
[email protected]